No display on printer screen

[Awright2001]

I have the exact same issue. I have an HP Envy 4520 All-in-one. Someone help!

[Awright2001]

Can you help me? I have same issue HP Envy 4520 All-in-One printer.

[Garp_senchau]

@Awright2001, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP ENVY 4520 All-in-One printer has no display on the screen, you can follow these steps to try to resolve the issue:

Check Power Connection:

• Ensure the power cord is connected securely to both the printer and a working wall outlet.
• Use the power cord and adapter that came with your printer.

Power Strip and Surge Protector:

• If you are using a power strip or surge protector, consider plugging the printer directly into a wall outlet to eliminate these as potential causes of the problem.

Check for Software and Firmware Updates:

• If there is access to another device, visit HP’s website to check for software or firmware updates that might address display issues.

Perform a Hard Reset:

• With the printer turned on, disconnect the power cord.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer and turn it on.

If after trying these steps the screen still does not display anything, it may indicate a hardware issue. It could be a problem with the control panel itself that might require service or replacement.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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