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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-26-2018 05:56 AM

HP Recommended

Same  "Problem with printhead" message here.  Printhead is not dryed out or anything . Powering off the printer for a minute and powering back on does not fix it.  4 new ink cartridges do not fix it either.  The 4 LEDs on the front of the printer light up from left to right in a continuous pattern which also means problem with printhead according to the user guide.

The printer is 4 years old and was not used much.

 

1 REPLY 1

‎11-26-2018 11:44 AM

HP Recommended

I am actually surprised that your printer has lasted 4 years before you had a problem.

 

I wound up buying a new printer but the same model because I had just bought new ink cartridges just before my first printer of this model stopped working.

 

Ink costs far too much to not get any use out of 4 brand new cartridges. The only other option would have been to find another printer that uses the same ink cartridges.

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