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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Where Can I Find the WPS Pin

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03-26-2019 01:21 AM
My printer does not have a LCD display. When I try to connect it to my computer, it asks for the WPS PIN as it should. However, there is no PIN displayed because.i just have a small box that tells me the Ink level. A blank page is immediately ran through the printer. Nothing prints on the paper as it goes through. I've already tried changing the ink, so I know it isn't an issue with low ink.
03-27-2019 09:45 AM
@ARC117, Welcome to HP Support Community!
To be able to assist you better, I would like to know the following:
1) Which printer are you using?
2) What is the Operating system installed on your Computer?
Keep me posted.
Cheers 🙂
TEJ1602
I am an HP Employee
03-27-2019 04:58 PM
HP DeskJet 2624
Windows 10
I have discovered that the issue is my brand new ink cartridges. They are faulty, as I can still print in color text, but not black. Once I replace the cartridges, I should be able to print WPS Pin.
03-28-2019 08:42 AM
To print the WPS pin information, follow the steps below:
- Press the Wireless button and Information button at the same time to print the network configuration page, and then locate a WPS PIN.
To set up the printer wireless, you can refer to this link ( page 62 to 64)
Also, this document may be of help.
Keep me posted.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee