Recent update makes it so I can't print anything

[LukeHutch]

So the HP smart app was poorly designed to begin with, but since the most recent auto-update whenever I try to print anything I get this popup  which will just spin forever and I never actually get to print. does anyone know why this might be and how I can fix it?

[Nal_NR]

Hi @LukeHutch,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform a Semi Full Reset to unlock the features of the printer and see how it goes. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. -

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