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‎08-02-2024 02:29 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I moved from the US to the EU and need to have the region changed.

I am using Windows 10, have the computer connected via USB, and have accessed the screen "Provide the information below to support personnel"

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2024 12:34 PM

HP Recommended

Hi @thisisauser 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎08-05-2024 07:48 AM

HP Recommended

I have the necessary information for the change of region now.

Was this reply helpful? Yes No

‎08-05-2024 12:34 PM

HP Recommended

Hi @thisisauser 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
1 person found this reply helpful
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‎08-05-2024 03:40 PM

HP Recommended

I have the necessary information to provide to customer support personnel from the Smart app

Was this reply helpful? Yes No
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