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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-19-2025 08:35 AM - edited ‎09-19-2025 08:36 AM

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer
Operating System: Microsoft Windows 11

My HP Smart App is not detecting the ink cartridge. I purchased my printer in Europe, but I am now using it in Canada.

In Europe, the compatible cartridge is the 305XL. However, in Canada I purchased the 67XL, which is also listed as compatible on HP’s website. It seems the printer requires additional configuration for it to recognize the 67XL instead of the 305XL.

Could someone please provide the Regionalization Reset procedure code to resolve this issue?

Thank you.

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1 REPLY 1

‎09-21-2025 12:33 PM

HP Recommended

@dx2025, Welcome to the HP Support Community! 

 

We're here to help you tackle that region reset! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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