Releasing ink cartridge if no power available

[Graciemay]

How do I release ink cartridges from HP 4630 that won’t turn on.. needs to slide to left but no way to release lock to slide over because no power is problem.  Instructions say remove all cartridges 

[Irfan_06]

Hi @Graciemay,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with your printer.

A) Please follow the steps below to perform a power drain on the printer.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Check if the printer is powering on and you are able to access the ink cartridges. 

B) If the issue persists, kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day

Irwin6

HP Support