cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
4 3 0 2
Message 1 of 8
164
Flag Post

Solved!

Removal of white borders on printout.

HP Recommended
HP Officejet Pro 9010 series
Microsoft Windows Server 2016

I have a document written in Word for which I used Page Colour to fill it in green.  When it prints out, there is a white border around the edges.  How can I remove this?

7 REPLIES 7
Highlighted
Level 15
Level 15
27,609 27,370 2,423 8,921
Message 2 of 8
Flag Post
HP Recommended

@Kellaig 

 

Word printing is document printing.

 

Borderless printing is available in printing for the sizes and paper types supported for Borderless printing.

 

If your printer is a "Pro" version of the series, example

 Product Specifications for the HP OfficeJet Pro 9010 All-in-One Printer (1KR46C)

 

Borderless printing
Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

 

Non-"Pro" version of the printer:  HP OfficeJet 9010 All-in-One Printer series 

Product Specifications for the HP OfficeJet 9012 All-in-One Printer (1KR44A)

 

Borderless printing
Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)

 

You perhaps do not have the option to print "borderless" in your current settings.

Change your paper - use Photo or Brochure paper.

Remember to tell the printer about the paper change...

 

Paper Setting on Printer Control / Display Panel

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the Printer Control / Display Panel, Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

==================================================================

Set the Preferences - Windows

 

  1. Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings
  • If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save under a new name
  • Click OK to save the setup

 

==========================================================================

 

See if you can print a page of the document "borderless" using the proper (supported) paper.

 

Will that work? 

Maybe - document printing, regardless of the Media type (kind of paper) might not allow "borderless".

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer series 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

Reply
0 Kudos
Highlighted
Author
Level 1
4 3 0 2
Message 3 of 8
Flag Post
HP Recommended

Hi Dragon Fur.  I have done all you suggested and hey presto  it worked!  I am so pleased you were able to help.  Many, many thanks.

Highlighted
Level 15
Level 15
27,609 27,370 2,423 8,921
Message 4 of 8
Flag Post
HP Recommended

@Kellaig 

 

You are welcome.

 

Nice to have what we want.  Smiling.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" .

 

 

Dragon-Fur

Reply
0 Kudos
Highlighted
Author
Level 1
4 3 0 2
Message 5 of 8
Flag Post
HP Recommended

I am now trying it double-sided and it doesn't accept both instructions.  any help?

 

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,609 27,370 2,423 8,921
Message 6 of 8
Flag Post
HP Recommended

@Kellaig 

 


@Kellaig wrote:

I am now trying it double-sided and it doesn't accept both instructions.  any help?

 


The settings are not always flexible in combination.

 

Duplex is usually restricted to particular Media (kind of paper) and Paper Size.

 

Photo paper does not support duplex.

Brochure paper generally does so - but again, the Paper Size is also a determining factor.

 

Borderless is perhaps not compatible with your duplex setting.

 

You might have to choose between borderless and duplex.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" .

 

 

Dragon-Fur

Highlighted
Author
Level 1
4 3 0 2
Message 7 of 8
Flag Post
HP Recommended

Thank you so much Dragon Fur.  I have resorted to manual double sided on photo paper and that does the job - slow but at least I get there!  Excellent advice from you. Much appreciated!

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,609 27,370 2,423 8,921
Message 8 of 8
Flag Post
HP Recommended

@Kellaig 

 

You are welcome.

 

"As long as it works" is sometimes the best solution.  

 

Stay Safe.

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

 

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation