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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-27-2019 08:30 PM

HP Recommended

My printer is completely useless as I have changed my router to an eero and the printer is locked by the admin. I am the admin and can not figure out how  to fix this issue. The control panel will not do anything as it states "Locked by Admin" So where do I go to unlock it so I can reset the printer and setup with my new router.

 

3 people had the same question
3 REPLIES 3

‎04-28-2019 02:56 AM

HP Recommended

Try reset:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/I-need-to-do-a-hard-reset-to-my-HP-Officejet-8620/td-p...




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‎04-28-2019 12:08 PM

HP Recommended

The instructions sent failed. I could not reset as the same message came up on the Control Panel,  All features has been locked by your Administrator or the person who setup the printer.  What do I do now.

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‎04-28-2019 12:44 PM

HP Recommended

Under Support menu -> Resets menu must be several reset options, you can try with other resets.




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