Rendering failed. Unable to print

[Xela123]

I can't print for this message "Rendering failed. Unable to print". What is the solution?

[zoey7886]

@Xela123, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Rendering Failed: Unable to Print! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The "Rendering failed. Unable to print" message typically indicates an issue with the printing process where the printer is unable to convert the file into a printable format. This can be due to several factors, including issues with the printer driver, file corruption, or printer firmware problems. Below are some troubleshooting steps to resolve this issue:

 

Restart the Printer

• Turn off the printer, wait a few seconds, and then turn it back on. This can sometimes resolve temporary issues.

Check Printer Driver

• Ensure that the correct printer driver is installed. Visit the HP Support website to download and install the latest driver for your printer model.

Update Printer Firmware

• Ensure that the printer firmware is up to date. You can find firmware updates on the HP Support website. Updating the firmware can resolve rendering and communication issues.

Check File Compatibility

• Ensure that the file format you are trying to print is supported by your printer. For example, the HP Print Service Plugin supports JPEG, PNG, PDF, Microsoft Office files, TXT, and HTML file formats.

Clear Print Queue

• Sometimes clearing the print queue and retrying the print job can help. Go to your printer settings and cancel all pending jobs.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,