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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Replacement Power Cord

Create an account on the HP Community to personalize your profile and ask a question
07-13-2019 03:33 PM
Thank you for joining the HP Community
You could purchase the part from HP.
Use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or
I would personally suggest you contact our HP Support.
Click here: https://support.hp.com/us-en/contact-hp?openCLC=true
Make sure you select the Country and Region.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee