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- Printing Errors or Lights & Stuck Print Jobs
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06-15-2017 03:22 AM
HP have changed the cartridges on my printer from 177 to 363, will the printer automatically recognise the different number cartridges ?
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Accepted Solutions
06-15-2017 04:43 AM
No. It appears you bought the printer in another country and moved. You did not mention that.
Here are your cartridges. You must have your printer regionalized for the new country you are in by calling HP directly.
HP Printers - Find and Install Cartridges after Moving to another Country. The printer needs to be regionalized to the new country.
You will need new cartridges from the country you are in at the time you contact HP below.
http://support.hp.com/us-en/document/c02558798
Printer model | Country/region printer was purchased | Ink cartridge name |
HP Photosmart C6240 All-in-One Printer HP Photosmart C6250 All-in-One Printer HP Photosmart C6270 All-in-One Printer HP Photosmart C6275 All-in-One Printer HP Photosmart C6280 All-in-One Printer HP Photosmart C6283 All-in-One Printer HP Photosmart C6285 All-in-One Printer HP Photosmart C6286 All-in-One Printer HP Photosmart C6288 All-in-One Printer | Americas and Asia Pacific (excluding India, China, and Japan) | HP 02 Black HP 02 Cyan HP 02 Magenta HP 02 Yellow HP 02 Light Magenta HP 02 Light Cyan |
Western Europe | HP 363 Black HP 363 Cyan HP 363 Magenta HP 363 Yellow HP 363 Light Magenta HP 363 Light Cyan | |
Middle East, Africa, Japan, and CIS | HP 177 Black HP 177 Cyan HP 177 Magenta HP 177 Light Magenta HP 177 Light Cyan | |
China, India | HP 801 Black HP 801 Cyan HP 801 Magenta HP 801 Yellow HP 801 Light Cyan HP 801 Light Magenta |
06-15-2017 04:43 AM
No. It appears you bought the printer in another country and moved. You did not mention that.
Here are your cartridges. You must have your printer regionalized for the new country you are in by calling HP directly.
HP Printers - Find and Install Cartridges after Moving to another Country. The printer needs to be regionalized to the new country.
You will need new cartridges from the country you are in at the time you contact HP below.
http://support.hp.com/us-en/document/c02558798
Printer model | Country/region printer was purchased | Ink cartridge name |
HP Photosmart C6240 All-in-One Printer HP Photosmart C6250 All-in-One Printer HP Photosmart C6270 All-in-One Printer HP Photosmart C6275 All-in-One Printer HP Photosmart C6280 All-in-One Printer HP Photosmart C6283 All-in-One Printer HP Photosmart C6285 All-in-One Printer HP Photosmart C6286 All-in-One Printer HP Photosmart C6288 All-in-One Printer | Americas and Asia Pacific (excluding India, China, and Japan) | HP 02 Black HP 02 Cyan HP 02 Magenta HP 02 Yellow HP 02 Light Magenta HP 02 Light Cyan |
Western Europe | HP 363 Black HP 363 Cyan HP 363 Magenta HP 363 Yellow HP 363 Light Magenta HP 363 Light Cyan | |
Middle East, Africa, Japan, and CIS | HP 177 Black HP 177 Cyan HP 177 Magenta HP 177 Light Magenta HP 177 Light Cyan | |
China, India | HP 801 Black HP 801 Cyan HP 801 Magenta HP 801 Yellow HP 801 Light Cyan HP 801 Light Magenta |