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‎11-06-2022 05:51 PM - last edited on ‎11-07-2022 11:12 AM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

They pushed through an update that has caused many of us to have $500+ printers crash and are offering no help. We need help and HP clearly is not interested. In fact, they just offer a button you can push to order a new one. This is a big legal issue for them if we just stand together. Sad the way they are treating their customers. 

Category:
3 people had the same question
7 REPLIES 7

‎11-07-2022 05:12 AM

HP Recommended

I’m in.  They won’t even acknowledge that they have a problem.  I’ve been given the run around for a week now.  Try this, try that.  Once a day I get a message with another pointless attempt at a fix.  Corrupt way of creating demand for new printers.

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‎11-07-2022 09:08 PM - edited ‎11-07-2022 09:10 PM

HP Recommended

Hi, 

The message “Resend Upgrade” or the flashing LED lights indicates that the firmware upgrade did not completed and failed due to unknown reasons. One of the reasons might be that the firmware file that you are using might be corrupt. 

 

All you need to do is reboot the printer and reflash a fresh copy of the firmware. Download a new copy of the firmware using the link below and reflash the firmware. 

https://ftp.hp.com/pub/softlib/software13/FW_CPE_Consumer/M280_M281/M280_Series_FW_Update-20220414.n...

1 person found this reply helpful
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‎11-07-2022 10:35 PM

HP Recommended

Unlock the DC board HP/HP M254 M280 M281 M180n M181 M153 M154 and resend the upgrade

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‎11-08-2022 10:35 AM

HP Recommended

I just now got back from fixing one of these printers.

The update seemed to be interrupted by the network somehow. 

 

All I did was put the Firmware from the latest update onto a flash drive. 

Put the flash drive into the printer.

Restarted printer.

 

The printer seems to pull whatever is on the USB drive without any other input. 

 

I tried using the app, Updating it using the EWS, Contacting HP, Looking on other threads. This seems to be the correct solution.

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‎11-08-2022 10:36 AM

HP Recommended

This worked, Thanks!

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‎11-16-2022 06:21 AM

HP Recommended

Honestly it did not work for me, still in that loop. Can you provide me a link for the M281fdw rfu file please? I'll try to flash it via USB then

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‎11-16-2022 06:24 AM

HP Recommended
you wrote:

Unlock the DC board HP/HP M254 M280 M281 M180n M181 M153 M154 and resend the upgrade

How to do this?

 

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