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Locked

‎03-25-2020 08:43 AM

HP Recommended
Product: OfficeJet 9100 Pro
Operating System: Microsoft Windows 10 (64-bit)

During fisrt boot I configure the admin password, but i fotgot it. 

 

I am looking for a procedure to reset it, once the EWS is locked.

 

Cheers

1 person had the same question
3 REPLIES 3

‎03-27-2020 06:58 PM

HP Recommended

 

@MarcoPacheco

 

Welcome to HP support community.

 

Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter. 

Click the Security tab, and under General Security, set the local administrator password. Keep the username default as admin. Type the New Password and Verify Password  or try password as Password.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎04-30-2020 05:34 PM

HP Recommended

Unfortunately the EWS of my printer doesn't have a security tab.

 

HOME - SCAN - COPY - FAX - WEB SERVICES - NETWORK - TOOLS - SETTINGS

 

are the tabs available. 

 

Waiting for another solution. 

 

Cheers,

Was this reply helpful? Yes No

‎04-30-2020 05:42 PM

HP Recommended

Problem "solved"

 

I tried, during lest days, a list of old passwords. After 3 error, the system be locked and needed wait some time. 

 

So, finally now I have the full control of my printer. 

 

 

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