Reset EWS password on HP Photosmart C6180 All in one

[PresarioOwner]

Please could someone advise me how to reset the password on the EWS. I have tried Factor resets for Network Settings, and Printer Settings but I still cannot get past the security dialogue asking for username and password credentials. Any help appreciated. Thank you.

[Kumar0307 · Accepted solution]

@PresarioOwner

Welcome to the HP Support Community!

• The Username and password for the EWS page of the printer is set by the user.
• The Username and password for the EWS page of the router can be obtained from your ISP or it may be printed on the router.

Performing a Partial reset on the printer may remove the user credential data to the EWS of the printer.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

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