Reset of HP Desjket ink Advantage 4615

[JUNAID_1790]

hi,

im using hp deskjet ink 4615.

i just have changed the catrages (4 genuine catrages) when those were finished.

but right now blank page is coming when i'm printing.

and please tell me how to RESET the printer?

please solve it.

hopefully

[MKazi]

@JUNAID_1790

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP Deskjet Ink Advantage 4615. I read that the ink cartridges got depleted and you have replaced all four ink cartridges and have installed original HP cartridges. But now the printer prints a blank page and there is nothing printed on it. Not worry, I'll do my best to help you. 

I would like to know the following information to assist you better:

• Did the printer go through the alignment process after installing the new cartridges?
• Is the printer able to make a copy?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Disconnect the power cable from the printer while the printer is still ON.
• Disconnect any other cables if connected the printer.
• Press and hold the printer’s power button for 15 seconds.
• The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

Also, print and evaluate a Print Quality Diagnostic Report:

• Load plain white U.S. letter or A4 size paper in the tray.

• On the control panel home screen, press the Setup icon .

• Press the button  next to the Down Arrow  until Reports displays next to OK.

• Press the button next to OK to select Reports.

• Press the button next to the Down Arrow  until Print Quality Report displays next to OK, and then press the button next to OK. The report prints.

Figure : Example of the report

If the printer is still unable to print then I suggest you to perform the steps mentioned under the following:

• Step three: Make sure that the cartridges are properly vented and seated correctly.
• Step four: Use an automated tool to clean the printhead
• Step six: Align the printer.

I hope this information helps. Please feel free to let me know how it goes. All the best! 🙂