Revise your account print error

[Sjsjfiekjhd]

My printer Hp-LaserJet M110W gives me an error when i try to print a paper , te error is ''revise your account'' , what happens?

Thanks

 

[VikramTheGreat]

Hi @Sjsjfiekjhd,

Welcome to the HP support community.

The error message "Revise your account" on your HP LaserJet M110w typically appears when the printer is enrolled in HP+ or Instant Ink (for toner) and there's a problem with your HP account. This can happen for several reasons:

Common Causes of the "Revise Your Account" Error:

1. An expired or invalid payment method on your HP account.
2. Billing issue with your HP Instant Ink for toner subscription.
3. You set up HP+, but never completed account activation.
4. The printer is not connected to the internet, so it cannot verify the account status.
5. You may have moved to a different region or country, affecting the subscription. Could you elaborate on the issue for better understanding?
    

Please help us with the Printer serial number or the product number in a private message for further assistance.

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support

[Sjsjfiekjhd]

The error can be for the low lever of the toner?

 

 

[zoey7886 · Accepted solution]

@Sjsjfiekjhd, I see you were interacting with @VikramTheGreat however, he's away for now and I'd love to help you out!

Based on the image and your question, the "Revise su cuenta" (Check your account) message along with the toner level warning icon indicates that your HP LaserJet M110w printer has one or more issues related to account verification or toner subscription. Here's a detailed explanation of what might be happening:

Possible Reasons for the Error:

HP+ or Instant Ink Account Issue:

If your printer is enrolled in HP+ or Instant Ink for toner, it needs to be connected to your HP account and the internet at all times.

If there’s a billing issue, like an expired credit card, or if you haven’t completed the HP+ setup, the printer may stop printing.

Toner is Extremely Low or Empty:

The vertical icon with an exclamation point (⚠️) suggests that your toner level is critically low or empty.

If your printer is on a toner subscription, it may stop printing until your account is in good standing or a replacement toner is installed.

No Internet Connection:

Your printer must be connected to Wi-Fi to verify your account and subscription status.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Sjsjfiekjhd]

Ok , i'm going to try it

[zoey7886]

@Sjsjfiekjhd, let me know how it goes!