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‎02-04-2020 01:26 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello Folks, 

I'm using HP Scan on Windows 10 that opens up when I click scan a document or photo in printer software.

Printer - HP Officejet Pro 8620 e-All-in-One Printer

The only scan DPI I see are 75, 100, 200, 300. While the spec say "Up to 1200 dpi scan resolution". How can I increase the DPI to max? Scanning a photo.

 

Thank you!

2 people had the same question
2 REPLIES 2

‎02-04-2020 02:05 PM

HP Recommended

Hi,

Change the Scan Source on HP Scan from Automatic Document Feeder (If loaded) to Flatbed Glass, then higher Scan resolutions will become available.

 

Cheers,

Shlomi



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‎02-04-2020 06:34 PM

HP Recommended

Thank you, Shlomi! It worked. I see options now for 600 and 1200 dpi.

Is there a way to set, say, 900 dpi?

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