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‎02-23-2024 06:40 AM

HP Recommended
Product: HP Color LaserJet Pro MFP 4302fdw Printer
Firmware-Version: 6.17.2.2-202312091658

I have encountered a problem with my new MFP printer.

  • I select a customized size in the preview of the scanner window
  • After starting the scanning process, only a part within the customized scan area is scanned and stored in the predetermined file.
  • The printer returns a result code F0.01.01.02 which can only be corrected with a restart.

If I scan the entire area of the preview, the entire document is scanned and the scanning process ends without an error message.
Can you give me help

Category:
1 REPLY 1

‎02-26-2024 03:56 AM

HP Recommended

Hello @Richard_Kummeth ,
Welcome to the HP Support Community!

 

Adopt this proposed solution here: F0.XX.XX.XX error troubleshooting guide 

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
            
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