Scan to mail with smtp.free.fr nor working

[cedleg]

Hello, now when I try to scan to mail it's not working and when I check in web interface the profil in not working.

Thanks in advance.

[Max3Aj]

@cedleg, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Let's get your Scan to Email feature working again with smtp.free.fr on your HP LaserJet Pro MFP M227fdw.

Step-by-Step Setup via HP Embedded Web Server (EWS)

Access the Printer's Web Interface (EWS):

• Ensure the printer is connected to your network.
• Open a browser and enter the printer’s IP address (found on the printer’s control panel under Network Settings).

Enable Scan to Email:

• Go to the System tab → Administration.
• Ensure Scan to Email is set to On.

Configure Outgoing Email Profile:

• Go to the Scan tab → Outgoing Email Profiles.
• Click New or Edit your existing profile.

SMTP Settings for smtp.free.fr:

• SMTP Server:smtp.free.fr
• Port:587 (or try 465 if SSL is required)
• Authentication: Enabled
• Username: Your full Free.fr email address
• Password: Your Free.fr email password
• SSL/TLS: Enabled (try both if unsure)

Sender Email Address:

• Use the same Free.fr email address as the sender.

Save and Test:

• After entering the details, click Save and Test to verify the connection.

Troubleshooting Tips

• If the test fails, double-check:
  • Email and password are correct.
  • SMTP port and SSL settings match Free.fr requirements.
  • Your Free.fr account allows SMTP access (some providers require enabling this in account settings).
• Try disabling 2-Step Verification if enabled on your Free.fr account.
• Restart the printer after saving settings.

You may refer to this document - HP LaserJet Pro MFP - Scan to email | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support