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will do.

HP Recommended

See screen shot below, please advise where the Show Options selection in your recommended step #5 from your post is made.

 

Screenshot 2019-12-24 at 8.45.20 AM.png

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Hi @JimmyRayBob

 

I have sent you a private message with the contact details.

 

Thanks!

Asmita
I am an HP Employee

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Thank you, I will try to call later today.

HP Recommended

@JimmyRayBob

 

Sure, Keep us posted for any other assistance. Happy to help!

KUMAR0307
I am an HP Employee

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