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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-23-2025 11:13 AM

HP Recommended

I kindly seek your support for " 52 Laser Scanner Error. Turn off then on." 

I try many time by turning off, then on, but the issue is persist and can't be solved. 

Anyone who this issue and get a solution I looking for you support.

Thank You!

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2 REPLIES 2

‎10-25-2025 10:12 AM

HP Recommended

@Zeina3, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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‎10-25-2025 10:47 AM

HP Recommended

In all cases this is a failure of the Laser scanner inside the printer, not the image scanner used to copy and scan and your only option will be to replace that component.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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