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macOS 12.0 Monterey

I own a HP Color LaserJet Pro MFP M281cdw.  After it initializes it crashes after about 30 seconds with Service Error code 79.  I tried to unplug it to restart and cleared the printer queue on my computer but it just keeps crashing,  recycles, crashes in an ongoing cycle.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

See this Knowledgebase article regarding this problem

 

 

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Error-79-on-HP-Color-LaserJet-Pro-M280-M281-Mu...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

See this Knowledgebase article regarding this problem

 

 

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Error-79-on-HP-Color-LaserJet-Pro-M280-M281-Mu...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Followed the process you provided and it fixed the problem right away.

 

Thanks,

JC

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