Set default print color

[JMO44]

Hp office jet printer wireless connection- ink is set to color and I can’t change it to grayscale. The printer itself is set to default b/w.

[sandytechy20]

@JMO44

Welcome to HP forums, I see that you are unable to change the color settings.

• Provide the printer model number or product number?

Reply with the requested information for more assistance.

Cheers.

[JMO44]

Sorry for the lack of info. I use the HP Smart app on my iPad3 and my HP OfficeJet Pro 6970 is the recognized printer. I can print from the iPad, but each time I want to print the default settings are "single-sided" and "color" ink. I almost always print in grayscale/black, so I have to manually change the ink to black. I can access settings both in the app and on the iPad, but nowhere have I found a way to change the default ink color. Thanks for your reply.

[sandytechy20]

@JMO44

Thanks for the reply.

I appreciate your time and effort.

• Did you try to uninstall and reinstall HP smart app and try again?

For now, try these steps:

• Uninstall HP Smart app and reinstall it from Apple iTunes.
• For further assistance, check this link: http://hp.care/2DFjFhp (HP Printers - Using the HP Smart App (Android, Apple iOS)
• It gives you steps on how to download, install and use HP Smart app with FAQs.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.