Setting up UK HP Instant Ink

[Jonathan100]

Trying to set up my new printer, including HP Instant Ink.  Unfortunately all options seem to default to US dollars and only allow US addresses.  Bit of a problem as I live in UK.  Any advice?

[Bob_Headrick]

Do you already have an HP Connected user set up?  If so go into My Account, Settings and change to the UK.  I know this should work because I just did it this morning so I could get to the UK site to help a user....

[Jonathan100 · Accepted solution]

Thanks Bob. I found a workaround myself. I skipped all the sections about ink contracts, did printer set up, then went to the HP uk account to set up the ink deal. That wouldn't accept my email address as it had already been used on my failed set up, so I used my wife's email address instead. It was a bit frustrated but all fixed now. Thanks

[JP118]

I tried that but it defaulted to USA, I tried to change it to UK but it wouldn't and the prices kept returning but in USD.  It couldn't seem to hold onto my UK addresses and detils

[Bob_Headrick]

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@JP118 wrote:

I tried that but it defaulted to USA, I tried to change it to UK but it wouldn't and the prices kept returning but in USD.  It couldn't seem to hold onto my UK addresses and detils

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Try going to the HP Connected site here:  https://instantink.hpconnected.com/uk/en/ I am in the US but this gets me to the UK site.