Setting up my printer HP ENVY 6022e

[Victoe]

Start setting up my printer but all the lights doesn't stop at all look like ambulances and appear "E" blinking ans then "9" like say it is an error?

They ask me to print and now they say printer is offline

Don't get it and still flashing

[sandytechy20]

@Victoe

Welcome to the HP support community.

I understand that you are getting an E9 error on the printer, I am glad to assist you.

• Make sure the printer is on.
• Lift the ink cartridge access door until it locks into place.
• 
• At the back of the printer, press and hold the Power and Wireless buttons for 5 seconds.
• 
• Wait 2-3 minutes for the printer to restart, and then check the control panel for the E9 error.
• If the error no longer displays, you resolved the issue. The printer is ready for use.
• If the error still displays, continue with these steps.
• Close the cartridge access door.
• 
• On your computer or mobile device, close the HP Smart app, and then reopen it.
• Remove the printer from the HP Smart app. On the app home screen, right-click or long-press the printer name, and then select Hide Printer.
• 
• On the confirmation prompt, click Hide Printer again.
• Click Add Printer or the plus sign .
• A list of available printers display.
• Select the name of your printer, and then follow the instructions to set up the printer on a Wi-Fi network.
• When prompted, press the blinking Information button on the control panel, and then follow the remaining instructions.
• If you cannot complete the setup, close the HP Smart app, and then remove and re-add the printer again.
• When the app home screen displays, restart the printer to complete the setup.
• The control panel no longer displays the E9 error, and the printer is ready to use.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.