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‎09-25-2021 10:10 AM

HP Recommended
Product: HP Envy 6032
Operating System: Microsoft Windows 10 (64-bit)

My grandparents purchased this printer but must have accidentally thrown out the setup cartridges. They have the ink cartridges the printer came with but not the setup ones. Without them the printer is refusing to operate. Is there a workaround? 

8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2021 10:21 AM

HP Recommended

You need to contact HP technical support as they will provide a code that allows setup to happen with standard cartridges.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎09-25-2021 10:21 AM

HP Recommended

You need to contact HP technical support as they will provide a code that allows setup to happen with standard cartridges.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No
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