Setup Envy Photo 7855 Without Setup Cartridges

[Holly34]

Hi I lost my setup cartridges, could you private message me how to bypass the setup? I called and they did not give me any instructions on how to do so. 

[The_Fossette]

@Holly34,

Welcome to the HP Support Community!

What is the exact model for your printer?

Follow the steps in the below article to find the product details.

https://support.hp.com/us-en/document/c03770424

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Hannaheb]

Could you please send me the same message I am experiencing the same problem

[sandytechy20]

@Hannaheb

Welcome to HP support community.

If your new printer did not come with SETUP ink cartridges, Return the printer to the retailer.

Refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[tonil]

I am having the same issue.  Did not find any set up cartridges and my printer is useless.  I have spent an hour online trying to find a solution or a place to purchase these start up cartridges.  I can't find a single posts that tells me how to do either and zero way to contact HP support.  So frustrated with HP that I am ready to throw the printer away and never buy HP again.

[TEJ1602]

@tonil, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[FarmerC]

I have the same problem. Can you continue setup without setup cartridges or can you send me new ones? I either didn't get them with my printer or I accidentally threw them away.

[asmita6658]

Hi @FarmerC

Welcome to the HP Support Community. 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Philip32]

My 7855 came without setup cartage's. Need method to override 

[asmita6658]

Hi @Philip32

I have sent you a private message with the steps. 

Let me know how that goes 🙂