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‎04-14-2021 02:56 PM

HP Recommended
Product: HP office jet pro 8025E

Hello, 

 

After setup my new printer and tried to print my first page i have an error message "Setup incomplete : Finish printer setup to enable printing..."

So i tried to re-installed two times but the message still pop up when i try to print.

 

What can i do ?

 

HELP 

 

Thank you 

Category:
27 people had the same question
3 REPLIES 3

‎04-17-2021 02:58 PM

HP Recommended

@RP93

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎04-22-2021 06:08 PM

HP Recommended

I have the same issue and tried all those steps and get the same error message still.

Anyone else been tempted to throw their new HP printer out the window?

9 people found this reply helpful
Was this reply helpful? Yes No

‎04-26-2021 03:05 AM

HP Recommended

@Myumbrella

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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