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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-27-2025 02:35 PM

HP Recommended
Operating System: Microsoft Windows 10 IOT

I have an older HP desktop, W 10. Not sure of bit. When USB from new EPSON  WF2960 printer? I have tried a couple of slots w/o action.

3 REPLIES 3

‎07-27-2025 02:21 PM

HP Recommended

Where should the Epson USB plug go?

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‎07-27-2025 09:54 PM

HP Recommended

You should be able to plug into any standard USB port. If it is not being recognized by the system, try downloading the install package from Epson and running that before connecting the printer to the computer. For Epson issues you really should engage Epson as they will know of any installation quirks with their product.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-29-2025 09:41 AM

HP Recommended

@outdoorRN, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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