Slow printing on HP OfficeJet 3830

[kreadtambunga]

I have browsed the forum to find similar responses but none seem to be resolved. I have had this printer for a few years and up until yesterday it was printing wonderfully. Yesterday I sent a three page word document to print .... and it took 30 min for it to complete, printing numerous blank pages instead of the single printed page 3 times. I restarted the printer and my computer. Today I tried again ... same result... it is printing a .pdf file incredibly slow with no error messages or any reason why it wouldn't be printing properly. 

[Jay_G24]

Hi @kreadtambunga,

I'd like to help!

I understand that the printer is printing slow.

To assist better, please help me with the below details -

1. Are you facing the same issue while making a copy?
2. How is the printer connected? (Wireless or USB)
3. Are you facing this issue after an update?

Meanwhile, try updating mac and printer firmware

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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