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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended

Hi everyone, I'm experiencing an annoying problem with my HP Smart Tank 7000 printer.

 

The printer supports the duplex and I set it in my applications settings (I tried with evince, Adobe reader, libreoffice, firefox, whatever).

 

The problem is that the file is printed on both sides, but the second side is flipped. I always toggle the flag "flip on the long side", but I've made a try on "flip on the short side" and the result is the same.

 

In the printer settings I don't see any option that forces the short side instead of the long one.

 

Same behavior on laptop, desktop (both Linux and Windows) or android. Idk, I have no more ideas.

 

Anyone has experienced the same problem as mine?

1 REPLY 1
HP Recommended

@asbruff, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Update Printer Driver

Make sure your printer drivers are up-to-date from HP’s website.

 

Check Printer Settings

Go to Printer Preferences when printing.

Ensure Duplex Printing is enabled.

Set Flip on Long Edge (for portrait) and check if it fixes the issue.

 

Test Different Applications

Try printing a simple document from different programs like Adobe Reader or LibreOffice.

Double-check print settings in each app.

 

Update Printer Firmware

Check for any firmware updates on HP’s website.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.