• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-18-2021 12:47 AM

HP Recommended
Product: Smart Tank Plus 550 series
Operating System: Microsoft Windows 10 (64-bit)

I keep getting alerts for my Smart Tank Plus 550 series, to which I haven't had for over 10 months, how do I stop these notifications ?

The printer doesn't even appear amongst PRINTERS and DEVICES in my Windows 10 edge pages.

I've gone right thru my PC and removed any hint of a Smart Tank Plus 550 series.

I do have a HP computer but the alerts are  clearly for the none existing printer.

I've chosen  " Printing errors or lights & stuck Print Jobs" which has nothing to do with my issue, it's because if I didn't chose a topic this community post wont go thru. 

TIA.

Butchy

Category:
1 REPLY 1

‎11-23-2021 10:37 AM

HP Recommended

@Woopi

 

Welcome to the HP support community.

 

What alert are you getting?

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.