Smart tank 5101 won't print

[Oakumhijack]

Printer won't print and (!) Is blinking

[Kuroi_Kenshi]

Hi @Oakumhijack,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check for Error Messages

1. Check the printer's control panel for any error messages or codes that provide more information about the issue.

Check Ink Levels

1. Ensure that the ink tanks have sufficient ink.
2. Refill the ink tanks if they are low or empty.

Check for Paper Jams

1. Turn off the printer and unplug it.
2. Open the access doors and check for any paper jams or obstructions inside the printer.
3. Remove any jammed paper carefully without tearing it.
4. Close the access doors and reconnect the power cord.
5. Turn the printer back on.

Reload Paper

1. Ensure the paper is loaded correctly in the input tray:
   • Adjust the paper guides to fit the paper size.
   • Make sure the paper stack is not exceeding the maximum paper load.

Reset the Printer

1. Turn off the printer and unplug the power cord.
2. Wait for 60 seconds.
3. Plug the power cord back in and turn on the printer.

Clean the Printhead

1. Open the HP Smart app or HP Printer Assistant on your computer.
2. Navigate to Printer Maintenance or Tools.
3. Select Clean Printhead and follow the on-screen instructions.

Update Printer Firmware

1. Ensure your printer is connected to the internet.
2. Visit the HP support website and download any available firmware updates for your printer model.
3. Follow the on-screen instructions to update the firmware.

Use HP Print and Scan Doctor

1. Download and install the HP Print and Scan Doctor.
2. Run the application to diagnose and automatically resolve any printing issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,