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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-02-2019 06:37 PM

HP Recommended

Installed wireless connection on HP 3054 inkjet.

When using Smartprint option from cell phone, color option is grayed out. Will not allow me to select and print in color. Will print in color from laptop, but not from cell with smartphone app.

3 REPLIES 3

‎04-03-2019 07:03 PM

HP Recommended

@Dannyboy98

 

Welcome to HP support community.

 

Are you using HP Smart app in iOS device or android device?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎04-03-2019 07:25 PM

HP Recommended

I have an android. 

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‎04-04-2019 06:51 PM

HP Recommended

@Dannyboy98

 

Uninstall and reinstall the HP smart app.

Here is the document which you can refer:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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