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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Solution: HP Envy 5540 will only print in black and white

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06-21-2022 12:36 PM - edited 06-21-2022 12:39 PM
Like others I noticed my HP printer has started printing in Black/White only? I found this somewhere and made a note of it as it's the only solution that actually works. The HP driver has been broken for years, yet they refuse to fix it, I didn't want to mess arouind with installing old drivers etc so do this:- (Fully tested that colour printing has returned)
Windows/Settings/Devices/Printers & Scanners + click HP Envy 5540 printer on right + Manage/Printer properties/Advanced/Driver=Microsoft IPP Class Driver + click ok
Your printer will now be renamed to "Microsoft IPP Class Driver" but at least it will work properly.
I noticed I had one pc that still printed colour running v40.11.1119.1786, but my laptop running v40.15.1230.21319 = b&w
06-21-2022 01:15 PM
Hey @BeemanDev !
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem. Please, reach out if we can help you with anything else.
Regards,
MayS