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‎11-06-2019 09:44 AM

HP Recommended
Product: Example:HPOfficeJetPro 9025

Sometimes I can print and then other times I receive a "something went wrong" message, but doesn't tell me what went wrong

1 person had the same question
1 REPLY 1

‎11-06-2019 10:15 AM

HP Recommended

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? 

 

If your operating system is a recent version of Windows running the diagnostics at https://support.hp.com/us-en/topic/printscandoctor may help resolve the issue.  Download and run the HP Print and Scan Doctor.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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