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‎12-06-2022 05:18 PM

HP Recommended
Product: HP Color LaserJet Pro M252dw
Operating System: macOS 12.0 Monterey

I have a Laser Jet M252 and macbook pro and i have the spool full message, how do I clear this?  it keeps my jobs from printing 

Category:
2 REPLIES 2

‎12-09-2022 10:15 AM

HP Recommended

@huckleberry12

 

Welcome to the HP support community.

 

I understand that you are getting a spool area full error message, I am glad to assist you.

 

Uninstall software from Mac applications

  • Click the Spotlight icon , and then search for and open the Applications folder.
  • Open the HP or Hewlett Packard folder.
  • If HP Uninstaller is in the folder, double-click it, and then follow the instructions to complete the uninstall.
  • If HP Uninstaller is not in the folder, continue with these steps.
  • Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
  • Click the Spotlight icon to search for and open the Printers folder.
  • Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.
  • Restart the Mac.
  • Right-click or press the Control key and click the Trash icon, and then select Empty Trash to complete the uninstall.

Install the printer using HP Easy start

Click here to download

 

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎12-10-2022 11:43 AM

HP Recommended

There is also information in this previous solved question.

 

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Mac-Book-Printer-Spool-Queue-Full-how-to-cl...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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