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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Store /save the printer settings in the HP Smart app

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04-02-2020 03:17 PM
Hi,
with the HP smart app on my mobile phone I'm able to print to HP Officejet Pro 6970. Before printing I set the settings to double sided / black-white and concept on my mobile phone. It works however, I need to make these changes to the settings to every single print job. Is there a way to change the default print settings? I do know how to change and save the settings on a PC, but there just doesn't seem to be an option to do this on a mobile phone. Any suggestions?
Solved! Go to Solution.
Accepted Solutions
04-08-2020 09:43 PM
@BillieD1, Welcome to HP Support Community!
The presets cannot be saved on HP Smart mobile application due to the limitations of the app. Refer to the document HP Printers - Install and Use the HP Smart App for any additional help
However, will consider this as feedback and forward the same to the concerned team.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-08-2020 09:43 PM
@BillieD1, Welcome to HP Support Community!
The presets cannot be saved on HP Smart mobile application due to the limitations of the app. Refer to the document HP Printers - Install and Use the HP Smart App for any additional help
However, will consider this as feedback and forward the same to the concerned team.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee