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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-05-2020 07:30 PM

HP Recommended

The link goes to the solution for the M280 printers and does not work for the M180.

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‎12-08-2020 04:09 PM - last edited on ‎12-08-2020 04:44 PM by Retired

HP Recommended

I found very helpful info at 

[content removed.]

 

It actually fixed my printer automatically.  I then followed the steps above to turn OFF automatic firmware updates

Jim

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‎12-19-2020 04:51 PM

HP Recommended

Exact same issue with my MFP m181Fw I too have a Mac. I also own a HP monochrome laser printer that I have disconnected completely until I can ensure HP have no access to it. All my settings were set to not allow updates, disabled cartridge protection and security and no data to be sent to HP. After that update these settings had all been changed and not by me. It is highly discerning that this update occurred when I had all updates turned off. 

 

none of the ‘solutions’ offered have worked as I can not even access my advanced settings or gain the correct network on the printer or through the app. I’ve hammered these forums with what happened on the 15th of December after that unauthorised firmware update, even a friend bringing her HP toners over to help me out did nothing to resolved the issues. Lovely gift from HP for Christmas 🤬 

 

May all on these forums have an awesome festive season no matter how or where you celebrate. 

The earth without Art would simply be ‘Eh’
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‎12-19-2020 05:01 PM

HP Recommended

When my issue first happened I managed to find on the HP website a firm to fill out to request a contact number for tech support, I refuse to use WhatsApp! I completed that form and received a case number and a contact phone number, that was Tuesday 15th December, that form has now disappeared and has been replaced with a ‘use WhatsApp’ to chat with technical support! and other links have been put under maintenance. This is one of the original links I’d accessed. I have a direct phone number for support in Australia if anyone needs it, other countries I’m sure can call the number I have to chose their country’s HP support. 


https://mycrm.support.hp.com/en-US/Account/Login/ExternalLoginCallback?ReturnUrl=%2Fen-US%2Fcreate-c...

 

have an awesome festive season. 

 

The earth without Art would simply be ‘Eh’
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‎12-23-2020 12:39 PM

HP Recommended

Did you ever find a solution for the M180nw firmware download?  There has got to be people that can share it?  I'm having the same trouble with my in-laws printer!1 Pain

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‎12-26-2020 09:38 PM

HP Recommended

Hi, nope, every link to access a downgrade has been removed. I received a new printer from HP on Christmas Eve! I’m not opening or setting it up until I have in writing that HP will not sabotage or hold my equipment hostage again! My case with the Australian authorities is open and ongoing. I suggest you all do the same! 

hope all had an awesome festive celebration! 

The earth without Art would simply be ‘Eh’
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‎12-26-2020 10:01 PM

HP Recommended

Sent you an email , @juskowalin

fingers crossed you receive it. Your forum post was deleted! 

The earth without Art would simply be ‘Eh’
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‎02-11-2021 06:51 PM

HP Recommended

I am so sick of this crap.  I will **NEVER** buy another HP device...  ever.

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‎02-11-2021 06:53 PM

HP Recommended

Yes...  you need to downgrade the firmware, but if you don't disable IPv6, the system will keep updating to newest firmware.  

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‎02-11-2021 06:58 PM

HP Recommended

Look through this link:

 

Solved: Re: HP Color Laser jet Pro MFP M281CDW- "Supply Problem" - Page 2 - HP Support Community - 7...

 

I believe this is where I found the older firmware for my M180nw.  Also, make sure to disable IPv6 - this is apparently how HP is updating the firmware.

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