Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-30-2024 01:50 AM

HP Recommended
Product: HP OfficeJet Pro 9020 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
Product: HP OfficeJet Pro 9020 All-In-One Printer

I'm unable to print following a 'supply system problem' .

It happened immediately after I changed new ink cartridges. The magenta cartridge went in fine. I'm pretty careful and follow the instructions correctly and have changed many cartridges before with no problems. And the printer has worked well for a HP product. I replaced it with another new cartridge and it still doesn't work.

 

 The crappy HP support says this community is the only support available to me, notwithstanding Australian Consumer Law. I have read other posts here about this problem and they offer no solution. I liked this printer but if one small thing totally destroys it and given HP's  ink policies, it is time to change brands I think. I hear Kyocera and Brother make good printers...  

 

Does anyone have any advice or tips? (Assuming that the next batch of cartridges don't work either.)

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.