• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-13-2017 02:52 PM

HP Recommended
Product: DeskJet 3630
Operating System: Mac OS X 10.11 El Capitan

Hi there, just set-up my new Deskjet 3630 - it all went fine and it's working well. But I've realised I've set it up on my neighbour's wireless network, which I had been using until I got my own wireless installed today. 

 

So I can use the printer, but I have to come off my network and join my neighbour's. 

 

I can't run the set-up again to connect the printer to the right network and can't see anything about swapping networks in Settings - on my MacBook or on the printer or HP site. 

 

I'm sure it must be easy... can anyone help please? 

 

Thank you! 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-14-2017 02:19 AM

HP Recommended

Hi,

 

The simplest way to switch network is to open your printer preferences window and highlight your printer, then click options and supplies. Then click "show printer webpage".

 

On top menu you will see "network" - click that and then you will see "wireless (802.11)" or something similar down the left side. Click this, then select "wireless setup wizard" and after clicking next you'll be presented with a list of available networks - go ahead and chose your preferred newtork and click through the end of the process.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-14-2017 02:19 AM

HP Recommended

Hi,

 

The simplest way to switch network is to open your printer preferences window and highlight your printer, then click options and supplies. Then click "show printer webpage".

 

On top menu you will see "network" - click that and then you will see "wireless (802.11)" or something similar down the left side. Click this, then select "wireless setup wizard" and after clicking next you'll be presented with a list of available networks - go ahead and chose your preferred newtork and click through the end of the process.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎06-14-2017 02:50 AM

HP Recommended

You are brilliant - thank you, would never have worked that out! 

Was this reply helpful? Yes No

‎06-14-2017 02:52 AM

HP Recommended

Gald to hear it worked for you :generic:

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.