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‎07-13-2019 11:24 AM

HP Recommended
Product: Tango X printer
Operating System: Unknown

I am having problems setting up my house tango x printer it keeps saying that there is a problem with at least one of your ink cartridges but these are new as is the printer this is initial set up 

any help greatly appreciated Andy

7 people had the same question
1 REPLY 1

‎07-16-2019 08:45 AM - edited ‎07-16-2019 08:46 AM

HP Recommended

@Andy4rosey, Welcome to the HP Support Community!

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Make sure the Ink cartridges are properly seated.

Check for any paper or plastic materials stuck inside the printer.

Refer to the troubleshooting steps mentioned in this document.

 

For more info on First-time setup of the printer, click here

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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