• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Photosmart C6280
Microsoft Windows 10 (64-bit)

I am trying to print a 5" x 7" single fold invitation card.  There does not seem to be either a blank template or one I could adapt for this size to print on the HP Photosmart C6280.  I understand it has to be portrait as that is the only way the printer will accept it.  Is there any way I can do this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @caboodle_, Thanks for stopping by HP forums!

 

I understand you are trying to print 5" x 7" invitation card on your printer but your printer prints a blank page.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you make to make a copy of that size from your printer?

 

I have checked the records and you can print 5x7 by creating a custom paper size.

 

Please try the steps recommended below to create custom paper size.

 

To set up the new custom paper size, create the new size in the printer software.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click the icon for your printer, and then click Print server properties.
If Print server properties do not display, right-click an empty area in the Printers window, select Run as administrator from the drop-down menu, and then select Server Properties.
If the User Account Control window displays, click Continue.
On the Forms tab, select the Create a new form check box, and then type a name for the new paper size in Form name.
   NOTE:
You must choose a different, unique name for the new custom paper size. Do not use an existing paper size name.

Select Metric or English, and then type the dimensions of your custom paper in the Width and Height text boxes.

Note: Leave the Printer area margins set at 0.00.

Click Save Form, and then click OK or Close.
   NOTE:
Supported paper sizes vary by printer. If you input custom dimensions that your printer does not support, the new custom paper size does not display when you attempt to print. Check the printer specifications for your printer for more information on supported paper sizes.

 

Refer this article to know more information about printing custom sizes.

 

 

 

 

I'll watch your reply!

Take Care! 🙂

 

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @caboodle_, Thanks for stopping by HP forums!

 

I understand you are trying to print 5" x 7" invitation card on your printer but your printer prints a blank page.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you make to make a copy of that size from your printer?

 

I have checked the records and you can print 5x7 by creating a custom paper size.

 

Please try the steps recommended below to create custom paper size.

 

To set up the new custom paper size, create the new size in the printer software.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click the icon for your printer, and then click Print server properties.
If Print server properties do not display, right-click an empty area in the Printers window, select Run as administrator from the drop-down menu, and then select Server Properties.
If the User Account Control window displays, click Continue.
On the Forms tab, select the Create a new form check box, and then type a name for the new paper size in Form name.
   NOTE:
You must choose a different, unique name for the new custom paper size. Do not use an existing paper size name.

Select Metric or English, and then type the dimensions of your custom paper in the Width and Height text boxes.

Note: Leave the Printer area margins set at 0.00.

Click Save Form, and then click OK or Close.
   NOTE:
Supported paper sizes vary by printer. If you input custom dimensions that your printer does not support, the new custom paper size does not display when you attempt to print. Check the printer specifications for your printer for more information on supported paper sizes.

 

Refer this article to know more information about printing custom sizes.

 

 

 

 

I'll watch your reply!

Take Care! 🙂

 

A4Apollo
I am an HP Employee

HP Recommended

Thank you for that advice, it has helped me solve my problem although it has taken a lot of subsequent work to get the layout printed correctly.  Many thanks

HP Recommended

Hi! @caboodle_! You're welcome and thanks for the reply,

 

I am glad that your issue got resolved.

 

If you have any queries in future related to any HP products, you can always reach out to us.

 

We will try our best to help you out.

 

Take care,            

Have a great day! 🙂

 

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.