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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
GemmaBaxter
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Thank you for installing HR ink message won't disappear

HP Recommended
macOS 11.0 Big Sur

I cant get rid of the following message from my printer:

Thank you for installing your HP Instant Ink cartridge(s).

 

We have tried turning on and off the printer but the message just doesn't disappear

3 REPLIES 3
Jay_G24
HP Support Agent
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Hi @GemmaBaxter,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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TPok
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HP Recommended

I had the same problem today. This seems to be a firmware bug.

I found the solution in post 2 of this thread https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Officejet-9025-screen-is-stuck-on-qu... 

1 person found this reply helpful
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DLS21
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Thank you TPOK! The solution on the link worked for me too.

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