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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-01-2020 10:14 AM

HP Recommended
Product: psc 1100 series
Operating System: macOS 10.15 Catalina

I just purchased a remanned black printer cartridge #56. When installed, the message I receive from the printer is 

“The black print cartridge is faulty or incompatible with this printer." Please help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2020 05:51 AM

HP Recommended

@Pam-Pre2user, Welcome to the HP Support Community!

 

HP does not recommend the use of non-HP ink cartridges. It may or may not work. HP cannot guarantee its functionality.

To resolve any ink cartridge related issues, refer to - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-03-2020 05:51 AM

HP Recommended

@Pam-Pre2user, Welcome to the HP Support Community!

 

HP does not recommend the use of non-HP ink cartridges. It may or may not work. HP cannot guarantee its functionality.

To resolve any ink cartridge related issues, refer to - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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