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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- The information button light is on steady, why???

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11-23-2020 09:13 AM
@Tdotman, Welcome to the HP Support Community!
It is as per the design. It will be ON. It will blink if there is any information to be printed. I believe you are able to print fine with no issues.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee
01-19-2021 05:42 PM
I have tried to get in contact with a real hp agent, and not a virtual one, but when I click on the link that says "chat with a real agent" it wont work....I am so annoyed lol! I keep trying to get the orange light to go away and it just keeps printing out the "printer information" sheet. Everything comes out as fine and even the hp app says my printer is up to date etc. I am going insane trying to fix this issue lol. Please let me know if you find the solution!