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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- The left light on my hp920c printer keeps blinking

Create an account on the HP Community to personalize your profile and ask a question
06-19-2019 05:10 PM
Welcome to HP support community.
What error message are you getting?
Meanwhile:
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Open the cover on the product. The carriage moves into the access area. Wait until the carriage is idle and silent before continuing.
Figure : Open the cover on the product
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Locate the yellow arrow on top of the carriage. The yellow arrow points to a Cartridge error icon. Each icon represents a specific issue.
Use the following figure to identify the cartridge issue.
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Figure : Cartridge error icons
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Tri-color Cartridge Problem icon
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Black Cartridge Problem icon
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Tri-color Cartridge Low-ink icon
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Black Cartridge Low-ink icon
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Cartridges OK icon
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Yellow indicator arrow
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Once you have determined the cartridge issue, refer this HP document for the steps to resolve the issue:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee