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‎08-20-2023 04:42 PM

HP Recommended
Product: officejet 4630

My printer cannot find my network while using network setup wizard 

Category:
1 REPLY 1

‎08-22-2023 10:07 AM

HP Recommended

Hi @Kevin353,

 

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Error messages (if any) on the unit.

- Is this the first time you are setting up your printer on the network?

- Were there any changes made to your printer or router recently?

- May I know to which device are you trying to connect your printer to eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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