-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- The printer cuts off printing the last line

Create an account on the HP Community to personalize your profile and ask a question
05-19-2020 02:24 AM
Hello
This printer was bought a year ago for work and hardly used as we preferred the other one. Since working from home, I have been allocated this printer and it has worked fine with no problems since March. This morning however, it refused to print the last line on a letter properly ie. the person's job title under their name. You can just make out the very tops of the letters. When I tried printing the same letter with header and footer, it printed it entirely with no issues. No matter what I do it refuses to print the last line unless there is something underneath it. For example if I add another line of text, that will be the line it refuses to print properly. However, if I do add another line of text, it will still show the very top of the letters so I cannot send this out.
Can someone explain what is happening?
It is a HP OfficeJet Pro 8710
05-25-2020 02:40 PM
Welcome to HP support community.
Did you make a copy and check if that prints fine?
Meanwhile:-
Try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee